The Ways to Bank Digital Hub can be accessed on mobile and desktop devices and offers clients a centralized platform for convenient and flexible access to information on various digital banking services. This tool enables CIBC Caribbean clients to manage their finances and conduct everyday banking transactions, such as bill payments and instant transfers, with ease.

“We are excited about our new digital banking hub, which serves as a comprehensive online platform for all of our clients’ banking needs,” said Deepa Boucaud, Executive Director of Personal and Business Banking. “The Ways to Bank is another innovative solution in the bank’s digital transformation journey and reflects our commitment to providing convenient and efficient banking services to our clients in today’s digital age.”

CIBC Caribbean stated that this innovation reaffirms the bank’s dedication to simplifying business processes and integrating digital banking into clients' daily routines. Boucaud noted, “Our personal and business banking online & mobile banking transactions have increased by 27 per cent since last year and corporate banking online banking transactions have increased by 11 per cent over the past year; by contrast, over-the-counter or in-branch transaction volumes have decreased by 23 per cent year-on-year.

“It’s a given, therefore, that we would take the next step and find a way for all our clients to access all our digital banking resources in one convenient place, allowing them to do their banking on their terms, at any time, from anywhere. We believe that our Ways to Bank Digital Hub will help streamline our client’s online banking activities and enhance their overall banking experience with us.”

The hub provides information on CIBC Caribbean’s digital banking services, including the bank’s top-rated mobile app, card activation features, bill payments, and the popular 1st Pay online fund transfer service.